B345's Privacy Policy — Your Data, Our Responsibility

B345 (https://b345.bet) is an online betting and gaming platform. We handle the information you provide while using our services with the utmost care. This Privacy Policy explains what data b345 collects, how it is used, and how it is kept secure.

By using any b345 service, you are considered to have accepted this Privacy Policy. Please read it carefully. If you have any questions, contact us directly.

B345 collects the following types of information:

Personal identification information

• Full name, date of birth, nationality
• Email address and mobile number
• Current Address & Postcode
• National ID or passport number (for KYC verification)

Financial Information

• Mobile banking number (bKash, Nagad, Rocket)
• Bank account details (where applicable)
• Transaction History & Amounts

Automatically collected information

• IP address and device information
• Browser Type & Operating System
• Site visit times and page view history
• Cookies & Local Storage Data

B345 uses the information it collects for the following purposes:

• Service Delivery: Account management, bet processing, and reward distribution.
• Identity Verification: To verify your age and identity, and to prevent fraud.
• Financial Transactions: Processing deposits and withdrawals.
• Customer support: Resolving your questions and complaints.
• Security: Detecting suspicious activity and keeping accounts secure.
• Legal obligations: To comply with applicable laws and regulations.
• Site Improvement: Analyzing user experience to improve the platform.
• Promotional Communications: Sending you offers and updates with your consent.

B345 may share your information with third parties only in the following limited circumstances:

• Payment Providers: Necessary information is shared with bKash, Nagad, Rocket, or your bank to process transactions.
• Identity Verification Services: Information may be shared with authorized verification agencies to complete the KYC process.
• Law Enforcement: Information is provided upon lawful order from a court or government authority.
• Technology service providers: Hosting, analytics, or support software providers may have limited access to your data, but they are bound by our data protection agreements.

B345's website and app use cookies — small text files stored in your browser that help improve your experience on the site.

Types of cookies we use

• Essential Cookies: These are essential for maintaining your login session and ensuring site security. Disabling them will prevent the site from functioning properly.
• Performance Cookies: Used to analyze which pages on the site are visited most. This information is collected entirely anonymously.
• Functional Cookies: Used to remember your language preference, settings, and other personalised experience choices.
• Marketing Cookies: Used only with your consent. You can disable these at any time.

You can manage cookies at any time through your browser settings. Please note that disabling essential cookies may limit certain features on b345.

B345 uses industry-standard security measures to protect your information:

• SSL/TLS Encryption: All communication on the site is secured with 256-bit encryption.
• Firewall Protection: Advanced firewall and intrusion detection systems are in place.
• Data Masking: Sensitive data such as payment numbers is masked when stored.
• Regular Security Audits: Our systems are regularly audited by third-party security specialists.
• Restricted access: Only authorised personnel have access to your information.
• Two-factor verification: 2FA is available to add an extra layer of security to your account.

B345 does not retain your data beyond what is necessary. General data retention policy:

• While your account is active: All data is retained for as long as your account remains active.
• After account closure: Financial records and transaction data are retained for a minimum of 5 years (as required by law).
• KYC documents: Identity verification documents are retained for up to 7 years after account closure.
• Marketing Information: You will be removed from our marketing list as soon as you opt out.

Once legal retention obligations expire, your data is securely and permanently deleted.

As a b345 user, you have the following rights:

To exercise these rights support@b345.bet. We typically respond within 30 days.

B345 does not collect or store information from anyone under the age of 18. Our platform is strictly for adults. Age is verified at registration, and if we become aware that a minor's data has been collected, it is deleted immediately and the account is closed.

If you believe a minor has created an account on our platform, please notify us immediately.

The b345 platform may integrate certain third-party services, such as payment gateways or Live Casino providers. These services operate under their own privacy policies, and b345 is not responsible for their practices.

• Payment providers (bKash, Nagad, etc.) operate under their own data protection policies.
• Gaming software providers process data in accordance with our agreements.
• Analytics tools collect only anonymised, aggregated data.

B345 may update this Privacy Policy as needed. For any significant changes, we will notify you in the following ways:

• A notification will be sent to your registered email.
• A notification will be displayed when you log in to the site.
• The "Last Updated" date at the top of this page will reflect any changes.

Continued use of our services after any changes will be taken as your acceptance of the updated policy. We recommend checking this page regularly.

If you have any questions, complaints, or requests regarding our Privacy Policy, please get in touch with us:

• Email: support@b345.bet
• Live Chat: Log in to the platform and reach us directly via Live Chat.
• Response time: We typically respond within 24–48 hours.
• Support Hours: 7 days a week, 24 hours a day.

Your privacy is our top priority. Don't hesitate to reach out with any concerns.